We ship worldwide. We actively try to package and send out on the day of the order as we want you to receive your items as quick as possible!
As a promise, we aim to deliver as quick as possible. We ship Royal Mail 24, which is a next day aimed for service at no extra cost than standard shipping - £3.95
DHL Next Day Shipping is now available £8. Please note this is for Monday-Friday, as a courier service DHL will not always guarantee a Saturday delivery, this can be area dependent. Cut off time for next day delivery dispatch is ordering before 2pm.
If you place your order before 1pm - it will aimed to be shipped the same day, if not, it will ship the following day. (Monday-Friday only, we do not ship on weekends)
We want people to buy international and wear UN:IK brands everywhere so we offer:
EUROPE - We now have a Brexit solution in place. This means we are paying your duty and taxes for you on shipping, meaning you have no extra costs on your delivery due to the change in tax laws. We are also paying the clearance fee in order to help out our EU customers and ensure it’s still easy to shop with us.
Sent via new FedEx quicker shipping. Timeframe working days from dispatch. Saturdays, Sundays and Bank Holidays not included. Check tracking details for any holidays or delays.
IRELAND - 2-3 DAYS
USA - NOW EXPRESS AS STANDARD - WITHIN 4 WORKING DAYS
GERMANY - 4-5 DAYS
NL, DENMARK, FRANCE, BELGIUM, SWEDEN, AUSTRIA - 4-6 DAYS
SPAIN, ITALY, PORTUGAL, NORWAY, SWITZERLAND - 5-7 DAYS
AUSTRALIA - 6-9 DAYS
ROW - 6-12 DAYS (allow longer in certain places)
Deliveries to Denmark, Sweden and Finland are PUDO. So these will go to your nearest pick up point and can be accepted with the email. This is the only solution for the taxes and duties for no extra cost.
Deliveries to Switzerland, Norway, Iceland, Lichenstein cannot be sent with duties and taxes paid due to these countries being outside the EU and having their own tax laws. The countries may incur extra duties and taxes costs. They do not offer an option for us to pay duties and taxes, they are required to be paid by the customer sadly.
Please note during the pandemic and around busy bank holiday periods slight delays may occur.
UK includes: Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight, Channels Islands - Jersey and Guernsey.
FREE SHIPPING IN THE UK IF YOU SPEND OVER £60
FREE SHIPPING INTERNATIONALLY IF YOU SPEND OVER £100
The last thing we want is for our customers to be unhappy with one of our products, but if for some reason you are then we are happy to exchange the item / provide store credit within 21 days or refund within 14 days of delivery. Ensure the order is sent back in the condition it was received with the original receipt and a note on.
Please note, all sale items are exchange or store credit, within the 21 day time policy.
Please download and print our returns form here
Any discount codes or free shipping deductions that are used and become invalid will be automatically deducted from the refund value. (Under £60 on UK order, under £100 on Int order). We are unable to refund any duties and taxes paid or incurred on an order.
We cannot take responsibility for an incorrect shipping address filled on the site. Please ensure you check your completed address to make sure it is deliverable. Please ensure you keep hold of any proof of postage or tracking numbers on your returns, we cannot be responsible for returns that do not reach our warehouse.
*please note jewellery and socks are non-returnable for hygiene reasons.
For any further help or questions on returns please email email@example.com